How we recover for you

Utility auditing

We start with the premise that the best way to reduce costs is to verify what you’ve actually been charged. Our specialists analyse your historical electricity, gas and water data to identify mis-billed usage, tariff errors and recoverable overcharges.

Our analysts combine forensic billing review with supplier data requests and regulatory benchmarks — pinpointing refund opportunities that traditional bill validation misses.

  • Data extraction
  • Tariff verification
  • Refund identification

Recovery strategy

We work with clients to build a structured path from discovery to refund. That means defining which accounts, meters and suppliers to prioritise, how far back to claim, and the evidence needed for each case.

Our process includes deep analysis of consumption data, contract terms and regulatory allowances, so every claim is grounded in verifiable proof.

  • Supplier engagement
  • Claim prioritisation
  • Evidence preparation

Supplier negotiations

Once anomalies are confirmed, we engage directly with your utility suppliers to present findings, request correction, and negotiate refunds or credits.

Our team prepares all supporting documentation (contract extracts, meter data, and calculation summaries) ensuring suppliers have no room to dispute legitimate recoveries.

  • Evidence collation
  • Escalation management
  • Refund negotiation

Ongoing optimisation

We don’t stop at the refund. Once recoveries are complete, we ensure your future invoices stay accurate, protecting ongoing savings through proactive monitoring and supplier performance reviews.

Our service can extend into tariff benchmarking, contract renewal support and annual error sweeps.

  • Continuous validation
  • Benchmarking
  • Supplier performance tracking

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